Terms of Use

1. Introduction

1.1. Welcome to thangamcrackers.com/new. By accessing or using our website, mobile application, or any other media (collectively referred to as the "Website"), you agree to these Terms of Use ("Terms") and any additional terms and conditions provided by third-party sellers ("Sellers").

1.2. By accepting these Terms, you also agree to our Privacy Policy, which may be updated from time to time. If you do not agree to these Terms, please do not use our services. We encourage you to review these Terms carefully.

1.3. In these Terms, "you" or "User" refers to anyone accessing or using the Website. "Service Providers" are independent third-party sellers. "Website," "thangamcrackers," and "we" refer to thangamcrackers.com/new and its parent company, Joshy Pyrotechnics Private Limited, along with its affiliates and partners.

1.4. This document constitutes an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures to be valid. These Terms are published according to Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

1.5. Headings in these Terms are for convenience only and do not define, limit, or interpret any provision of the Terms.

1.6. Terms apply to both singular and plural forms. Pronouns include all genders, and terms like "include" are followed by "without limitation." "Herein," "hereof," "hereto," and similar terms refer to the entire Terms document.

1.7. The Website is operated by Joshy Pyrotechnics Private Limited, a company incorporated under Indian law with its office at Vadamalapuram, Sivakasi. References to the "Website" include this entity.

1.8. The Website may contain links to third-party websites. We do not control these sites and are not responsible for their content or any issues arising from their use. Your use of third-party sites is subject to their own terms and conditions.

1.9. We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Website, and continued use constitutes acceptance of the updated Terms.

1.10. These Terms remain in effect until terminated: 1.10.1. You can terminate your agreement with us by ceasing to use the Website or by closing your account if that option is available. 1.10.2. We reserve the right to terminate access to the Website or services if any additional terms are violated. 1.10.3. Provisions that naturally survive termination, such as those relating to liability, will remain in effect.

2. Eligibility

2.1. The Website is available only to individuals who can legally enter into contracts under the Indian Contract Act, 1872. Minors and those unable to contract are not eligible.

2.2. Minors must use the Website through a legal guardian or parent.

2.3. We reserve the right to terminate access if we discover that a User is under 18 years old.

2.4. By using the Website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

3. Account, Password, and Security

3.1. You may access the Website either as a guest or by registering an account. Registered users may have access to additional features and benefits.

3.2. To register, create an account using Facebook or email. You are responsible for maintaining the confidentiality of your account and password. Notify us immediately of any unauthorized use and exit your account after each session. We are not liable for any loss due to failure to comply.

3.3. Report any hacking or misuse of your account immediately. Registered users may be held liable for losses caused by security breaches.

3.4. We may suspend or terminate accounts if information provided is inaccurate or incomplete.

3.5. The Website may be inaccessible for maintenance or other reasons. We are not liable for any losses due to such inaccessibility.

3.6. We may collect and store personal information as outlined in our Privacy Policy.

4. Product Information

4.1. Products are displayed on an "as is" basis. Images are for reference only; actual products may differ. We disclaim liability for any discrepancies.

4.2. We do not guarantee the exactness of product finishes or appearances. Changes to orders may be necessary due to availability or brand differences.

4.3. Prices are subject to change without notice. We disclaim liability for any issues arising from price revisions.

5. Payment

5.1. Prices are listed in Indian Rupees. The Website does not charge registration or browsing fees but may introduce new fees for altered services.

5.2. We use third-party payment gateways authorized by the Reserve Bank of India. Payment remittance is initiated after product delivery and may require additional time.

5.3. We are not liable for payment issues such as unauthorized transactions, exceeding limits, or payment method fraud. We reserve the right to conduct additional security verifications.

5.4. Provide accurate payment information and ensure you lawfully own the payment method used. We will not share payment details except as required by law. We disclaim liability for issues related to payment confidentiality.

5.5. We may impose transaction limits and refuse transactions exceeding these limits or involving questionable charges.

5.6. We facilitate payment through various channels but are not responsible for any issues arising from payment processes.

6. User Conduct

6.1. You agree to use the Website responsibly and not to:

1. Defame, abuse, harass, or violate others' legal rights.
2. Post inappropriate or unlawful content.
3. Upload files that infringe intellectual property rights or contain harmful software.
4. Conduct unauthorized surveys, contests, or chain letters.
5. Violate any applicable laws or terms of this agreement.

6.2. We reserve the right to restrict services, terminate accounts, or cancel orders if User conduct violates applicable laws or is harmful to our interests.

7. Jurisdiction

Products listed are for delivery within India only. We are not liable for product availability or use outside of India.

8. User Protection Program

8.1. Our User protection program helps resolve disputes related to refunds, replacements, or non-delivery.

8.2. Contact us at thangamtraders.gk@gmail.com if issues remain unresolved.

8.3. Our support team will assist and take appropriate actions at its discretion.

9. General Provisions

• Notice: Notices will be sent by email or posted on the Website. Send notices to our grievance officer at thangamtraders.gk@gmail.com.
• Assignment: You cannot transfer your rights or obligations under these Terms. We may assign our obligations to third parties without your consent.
• Severability: If any provision is invalid, it will be severed, and the remaining Terms will continue in effect.
• Waiver: Failure to enforce any provision does not waive our right to enforce it later. Waivers must be in writing and signed by an authorized officer.
• Relationship: These Terms do not create any partnership or agency relationship.
• Force Majeure: We are not liable for performance delays due to events beyond our control, including natural disasters, strikes, or other emergencies.

Contact Information

For any questions or concerns about these Terms, please contact us at:

Thangam Crackers
Plot No. A61 Automobile Estate, Kappalur, Tamil Nadu 625008
Email: thangamtraders.gk@gmail.com
Phone: +91 98438 45793